Product tour
See HallaHelps in action
Watch a one-minute tour, then pick any task to see exactly how it works. Every video is short, narrated and shows the real app.
Start here
New to HallaHelps? Begin with the overview, then follow the full setup.
A quick tour of HallaHelps, the shared inbox and help desk for small teams.
Open on YouTubeA complete walkthrough of setting up HallaHelps: connect your mailbox, invite your team, and set your hours, automatic replies, signature and logo.
Open on YouTube
Everyday work
The everyday basics: find your way, answer customers and keep the inbox tidy.
Set up your company
Connect your email, invite your team and set things up once.
How work flows
Let HallaHelps sort, share out and track new email for you.
Help center and widget
Answer common questions before they turn into emails.
Connections
Bring HallaHelps into the tools your team already uses.
Security
Control how your team signs in and see who did what.
Billing and data
Your plan, your AI use and your data, all in your hands.
Reports
See how support is going and find what needs attention.
You
Make HallaHelps work the way you like.
Ready to try it with your own inbox?
Connect your support address and invite your team. Your 14-day trial includes everything, Pro too.