Missive alternative
The Missive alternative for support teams
Missive is a team inbox. HallaHelps is a help desk: a shared inbox plus a help center, ratings and reports, for one flat price per company.
What you pay
HallaHelps vs Missive, by team size
Missive charges for every user. HallaHelps charges one price for your company’s plan, however many of your seats you fill.
| Team size | HallaHelps | Missive Productive | Missive Business |
|---|---|---|---|
| 3 people | $39Starter | $90$30 per user | $135$45 per user |
| 5 people | $69Growth, up to 6 people | $150 | $225 |
| 10 people | $99Team | $300 | $450 |
Per month, billed monthly, in US dollars, from each company’s public pricing page, checked October 7, 2026. Missive is 20% less billed yearly. Missive Starter is $18 per user for up to 5 users, without rules, integrations or analytics. HallaHelps Pro (AI rewrite and translation, one price for all your seats) is from $29 a month more. Missive is a trademark of its owner; HallaHelps isn’t affiliated with it.
Why teams switch
A help desk, not just an inbox
Help center included
Publish how-to articles your customers can search, on every plan. Put it on your own domain with Pro.
Add people, not cost
Plans include a set number of seats. Hiring your third or fifth support person doesn’t raise the bill until you outgrow the plan.
Reports and ratings
Reports and customer ratings are built in, so you can see how support is going without a spreadsheet.
AI at a flat price
Pro adds AI rewrite and translation for all your seats (not per seat) from $29 a month, or bring your own AI key. No per-resolution fees.
Audit log on every plan
See who changed what in your account, kept for 12 months, without moving to a higher plan.
All your data, any time
The account owner downloads everything, message text included, in one file. No API project needed.
Honest fit
When to stay with Missive
- You want personal email, SMS, WhatsApp and team chat in one app.
- You use calendars and tasks alongside email every day.
- Your team is 5 or fewer and Missive Starter covers what you need.
Switching
Moving over is quick
Connect your support address and HallaHelps brings in your last 7 days of email, so recent conversations carry on. Replies still come from the same address, so customers never notice the switch. A one-click import from Missive isn’t built yet; until then, keep Missive open read-only for older tickets.
Try HallaHelps free for 14 days
No credit card. Connect your support address and answer your first customer in about 10 minutes.